Account Deletion

Why you might want to stay

Your groups, your moovs and your calendar live in your account. Deletion is permanent: your memberships, your messages and your history cannot be restored, and a new account starts from zero.

If something is not working for you, tell us through the contact form. We read every message and fix what we can. If you only need a break, sign out and come back whenever you like.

You can permanently delete your Moovland account at any time, directly from the app. Your personal data is deleted with it.

Delete your account from the app

1. Sign in. Open the Moovland app and go to your profile, then account settings.
2. Delete. Choose the account deletion option.
3. Confirm. Confirm your decision to complete the process.
4. Done. Your account is permanently deleted and cannot be retrieved.

If you can no longer sign in

Use the contact form with the reason “Account deletion”, or email dpo@moovland.com from the address linked to your account, and we will handle the deletion for you after verifying your identity.

What is deleted

Your profile, your groups’ memberships, your messages and your personal data are deleted with the account. Records we are legally required to keep (for example accounting records for paid bookings) are retained for the statutory period only. See the Privacy Policy and data deletion for details.